Home Appliance Customer Service Specialist

Harvey Norman Global Pty Limited; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading retail company in Cambridge Park seeks a Home Appliance Customer Service Specialist to deliver exceptional service and sales support. The ideal candidate will be flexible, customer-focused, and passionate about exceeding sales targets. This full-time role offers generous discounts, commission-based incentives, and a positive work environment for career progression.

Benefits

Generous staff discounts

Attractive commission-based structures

Incentive-based promotions

Qualifications

• Ability to work in a customer-focused retail business.
• Experience in resolving customer complaints effectively.
• Flexibility across retail trading hours.

Responsibilities

• Deliver great service to customers.
• Provide customer service-focused sales support.
• Go above and beyond for exceptional problem solving.

Skills

Customer focused

Problem solving

Sales target achievement

Flexibility

Job description

Overview

Home Appliance Customer Service Specialist – Harvey Norman Cambridge Small Appliances Team. Apply now. Job no: 570803. Work type: Full Time. Location: Cambridge Park. Categories: Sales.

Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space.

Responsibilities

• Deliver Great Service, Always to customers.
• Provide customer service focused sales support and understand life at home solutions to find the best outcome for customers.

What we require

• Ability to work in a customer focused, successful retail business.
• Ability to serve customers while managing work tasks around their needs.
• Go above and beyond to provide exceptional customer-focused problem solving.
• Experience in resolving customer complaints and making quick decisions to ensure happy customers and timely, accurate services.
• Passion to exceed individual and store sales targets.
• Flexibility across retail trading hours including weekends, public holidays and late-night trades.

What we offer

• Generous staff discounts.
• Attractive commission-based structures.
• Fantastic incentive-based promotions.
• Harvey Norman supports career progression with a wide network for professional development.
• An environment where good performance is recognised and rewarded.
• A flexible and positive work environment.

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

If you're keen to express your interest in working for a Harvey Norman Franchise, let us know.