Holiday On-Site Retail Customer Specialist

LCBO; Northeastern Manitoulin and the Islands; On-site; CAD 28,000 - 30,000; Full time

Job summary

The LCBO is hiring Holiday Customer Service Representatives to work in Ontario stores from November 16 to December 31, 2026. You will help customers, operate the POS, and support a safe, organized shopping environment.

This on-site seasonal role includes online training, a chance to learn about wine, beer, cider and spirits, and the opportunity to contribute to a positive holiday shopping experience for communities across Ontario.

Qualifications

• Must be 18 years or older.
• Legally allowed to work in Canada.
• Bilingualism (English and French) is a bonus.

Responsibilities

• Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in the Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves and ensure the store is clean, organized and safe.

Skills

Customer service

Teamwork

Multitasking

Tools

POS/Cash system

Job description

The LCBO is hiring Holiday Customer Service Representatives to work in Ontario stores from November 16 to December 31, 2026. You will help customers, operate the POS, and support a safe, organized shopping environment.

This on-site seasonal role includes online training, a chance to learn about wine, beer, cider and spirits, and the opportunity to contribute to a positive holiday shopping experience for communities across Ontario.