Holiday Customer Service Pro - Wine & Spirits Expert

Jobs In Cochrane; Northeastern Ontario; Hybrid; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

WorkPerks discounts

Job summary

The LCBO is hiring Holiday Customer Service Representatives for Ontario stores from November 16 to December 31, 2026. You will work on-site, delivering exceptional customer experiences while handling sales at the POS.

Paid online training helps you learn about wine, beer, cider and spirits. Reporting to the Store Manager, you will assist with donations, participate in campaigns, receive inventory, stock shelves, and maintain a clean, safe store environment.

Qualifications

• Comfortable supporting customers and working with teammates.
• Must be legally allowed to work in Canada.
• Must be at least 18 years old.
• Bilingualism English and French is a bonus.

Responsibilities

• Serve customers using our POS/Cash system, ensuring an outstanding experience.
• Ask for donations as part of Spirit of Sustainability.
• Participate in Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves, and keep store clean and safe.
• Lift cases up to 40 lbs./18 kg repeatedly while standing.

Skills

Customer service

Teamwork

POS system use

Bilingual (English/French)

Job description

The LCBO is hiring Holiday Customer Service Representatives for Ontario stores from November 16 to December 31, 2026. You will work on-site, delivering exceptional customer experiences while handling sales at the POS.

Paid online training helps you learn about wine, beer, cider and spirits. Reporting to the Store Manager, you will assist with donations, participate in campaigns, receive inventory, stock shelves, and maintain a clean, safe store environment.