Healthcare Service Coordinator – Hybrid & Impact

SE Health; Ottawa; Hybrid; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Tuition support

Housing solutions

Car loan support

Staff perks

Job summary

SE Health, based in Ottawa, is seeking a coordinator to support efficient client care coordination from our Service Delivery Centre. The role focuses on scheduling health care staff, maintaining client records, and assisting billing and reporting processes.

The position requires strong data entry, customer service, and communication skills, with a preference for French language abilities. We offer hybrid work, competitive benefits, and a supportive team culture across Canada.

Qualifications

• Intermediate data entry/keyboard skills.
• Excellent verbal communication; customer service oriented.
• Ability to work independently with tight deadlines.

Responsibilities

• Provide schedule planning support to health care team.
• Schedule staff to ensure continuity of care.
• Update and maintain an electronic client database.
• File and maintain client records.
• Perform data entry of client, employee and billing information.
• Respond to caller inquiries with efficiency and urgency.
• Support billing activities.
• Generate and distribute scheduling and billing reports.
• Investigate discrepancies in services.

Skills

Data entry

Customer service

Verbal communication

Organization

French language skills

Education

Medical administration training

Tools

PC database

MS Word

MS Excel

Job description

SE Health, based in Ottawa, is seeking a coordinator to support efficient client care coordination from our Service Delivery Centre. The role focuses on scheduling health care staff, maintaining client records, and assisting billing and reporting processes.

The position requires strong data entry, customer service, and communication skills, with a preference for French language abilities. We offer hybrid work, competitive benefits, and a supportive team culture across Canada.