Care Scheduler & Client Liaison (Entry-Level)

111013 ParaMed Inc.; Calgary; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health and dental benefits

Education allowance

Employee Assistance Program

Celebration and Recognition programs

Job summary

ParaMed, Canada's leading provider of home health care services, is seeking a Coordinator to serve as the primary contact for clients and field staff. This role includes scheduling, data management, and delivering exceptional customer service.

The successful candidate will have strong communication skills and a compassionate approach to care, contributing to our mission of providing accessible support across Canada. We offer competitive compensation and a wide range of benefits.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on various factors.
• Build a care schedule for patients.
• Enter and update employee and patient data.
• Respond professionally to calls and communication.
• Document and report all staff and patient interactions.

Skills

Customer service skills

Computer skills

Communication skills

Scheduling experience

Compassion and empathy

Education

One year administrative or office experience

Job description

ParaMed, Canada's leading provider of home health care services, is seeking a Coordinator to serve as the primary contact for clients and field staff. This role includes scheduling, data management, and delivering exceptional customer service.

The successful candidate will have strong communication skills and a compassionate approach to care, contributing to our mission of providing accessible support across Canada. We offer competitive compensation and a wide range of benefits.