Care Team Scheduler - Flexible Hours & Impactful Work

ParaMed Home Health Care; Toronto; On-site; CAD 42,000 - 54,000; Part time

Benefits offered by this job

Health and dental benefits

Education allowance for employees and/

Employee Assistance Program

Employee perks and exclusive offers

Job summary

ParaMed Home Health Care is seeking an Assignment Coordinator to match clients in need of care with suitable field staff and to manage care schedules. This role emphasizes customer service, scheduling accuracy, and compassionate communication with patients and families.

Part-time opportunity with potential for full-time, offering a comprehensive benefits package and a focus on supporting home health care delivery across Canada.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and appropriately report all staff and patient interactions.

Skills

Administrative experience

Scheduling experience

Customer service

Communication skills

Compassion and empathy

Computer skills

Tools

Computer systems

Job description

ParaMed Home Health Care is seeking an Assignment Coordinator to match clients in need of care with suitable field staff and to manage care schedules. This role emphasizes customer service, scheduling accuracy, and compassionate communication with patients and families.

Part-time opportunity with potential for full-time, offering a comprehensive benefits package and a focus on supporting home health care delivery across Canada.