HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled healthcare business analyst to enhance their consulting team in Montreal. This hybrid role focuses on optimizing patient appointment booking systems and streamlining procedure and medication order flows. Ideal candidates will possess a strong background in healthcare IT, exceptional communication skills, and the ability to document business requirements effectively. Join a dynamic environment where your expertise will directly impact healthcare delivery and improve patient experiences. If you're passionate about healthcare and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Experience in documenting business requirements using User Stories and Use Cases.
• Strong understanding of healthcare workflows and regulatory documents.

Responsibilities

• Configure patient appointment booking systems and define resource requirements.
• Document business requirements and translate regulatory needs into actionable tasks.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Documentation Techniques

Bilingual (English/French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders

Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Qualifications:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus