HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

An innovative firm is seeking a healthcare business analyst to enhance the efficiency of appointment booking and order flows in a hybrid work environment. This role requires expertise in healthcare IT, strong communication skills, and the ability to document business requirements effectively. You will collaborate with a dynamic team to ensure that all patient interactions are smooth and compliant with healthcare regulations. If you're passionate about improving healthcare processes and have a keen eye for detail, this opportunity could be your next career step.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Ability to document business requirements using User Stories and Use Cases.

Responsibilities

• Configure patient appointment booking systems and document workflows.
• Translate regulatory documents into business requirements.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Jira

Confluence

Bilingual (English/French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders

Knowledge of workflows and documentation of order fulfillment

• Normal case and exceptional case

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that can be balanced with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus