HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Join a dynamic team as a healthcare business analyst in a hybrid role, where you'll leverage your expertise in healthcare IT and business analysis. This position focuses on optimizing patient appointment booking and procedure flows, ensuring efficient operations in a hospital and clinic environment. You'll be instrumental in documenting business requirements and translating complex regulatory information into actionable insights. If you have a passion for detail and a strong background in healthcare, this is an exciting opportunity to make a significant impact in the industry.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Ability to document business requirements using User Stories and Use Cases.

Responsibilities

• Configure patient appointment booking systems and manage workflows.
• Document business requirements and translate regulatory documents.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Jira

Confluence

Regulatory Document Understanding

Bilingual (English/French)

Education

Degree in Healthcare or IT

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus