HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a healthcare business analyst to enhance their team in Montreal. This hybrid role involves configuring patient appointment booking systems and understanding complex healthcare workflows. Ideal candidates will have a strong background in healthcare IT, excellent communication skills, and experience with tools like Jira and Confluence. If you're passionate about improving healthcare processes and have a keen eye for detail, this opportunity is perfect for you. Join a collaborative environment where your insights will directly impact patient care and operational efficiency.

Qualifications

• Experience in healthcare business analysis or clinical informatics.
• Ability to document business requirements using various techniques.

Responsibilities

• Configure patient appointment booking systems and workflows.
• Document business requirements and translate them into actionable tasks.

Skills

Healthcare IT Knowledge

Business Analysis

Communication Skills

Jira

Confluence

Regulatory Document Understanding

Bilingual English/French

Education

Bachelor's Degree in a related field

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus