HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative consulting firm is seeking a healthcare business analyst to join their dynamic team in Montreal. This hybrid role focuses on improving patient appointment booking processes and enhancing healthcare IT systems. The ideal candidate will possess a strong background in business analysis, with the ability to document requirements and communicate effectively with stakeholders. This position offers a unique opportunity to contribute to impactful healthcare solutions while collaborating with a passionate team. If you have a keen eye for detail and a passion for healthcare, this role is perfect for you.

Qualifications

• Experience in healthcare business analysis and system analysis.
• Ability to document business requirements using various techniques.

Responsibilities

• Define and configure patient appointment booking processes.
• Document workflows for procedure and medication orders in healthcare settings.

Skills

Healthcare IT Knowledge

Patient Appointment Booking

Business Analysis

Communication Skills

Regulatory Document Understanding

Jira

Confluence

Bilingual (English/French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Knowledge of Healthcare and Healthcare IT (not Insurance)

Prior experience as a business analyst, clinical informaticist or system analyst

Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

Strong written and verbal communication skills

Ability to read and understand regulatory documents and translate to business requirements

Passion for details that you can balance with business realities

Experience with Jira and Confluence

Knowledge and awareness of Canadian healthcare

Bi-lingual English / French is a plus