HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a healthcare business analyst to enhance their consulting team in Montreal. This hybrid role focuses on optimizing patient appointment booking and procedure flows within healthcare settings. The ideal candidate will have a strong background in healthcare IT and business analysis, with the ability to document requirements effectively. Join a dynamic team that values attention to detail and communication skills while navigating the complexities of the Canadian healthcare landscape. If you're passionate about improving healthcare processes and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Prior experience as a business analyst or clinical informaticist.
• Working knowledge of documenting business requirements.

Responsibilities

• Configure patient appointment booking systems and manage resource requirements.
• Document business requirements using User Stories and Use Cases.

Skills

Healthcare IT Knowledge

Business Analysis

Jira

Confluence

Communication Skills

Bilingual (English/French)

Education

Bachelor's Degree in a related field

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking

• Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
• Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
• Appreciation for some of the data that needs to be captured and reported about appointments

1. Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)

- Prior experience as a business analyst, clinical informaticist or system analyst

- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)

- Strong written and verbal communication skills

- Ability to read and understand regulatory documents and translate to business requirements

- Passion for details that you can balance with business realities

- Experience with Jira and Confluence

- Knowledge and awareness of Canadian healthcare

- Bi-lingual English / French is a plus