HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative firm in the healthcare sector is seeking a detail-oriented business analyst to enhance patient appointment systems and medication order flows. This hybrid role involves working closely with healthcare IT, ensuring that business requirements align with regulatory standards. The ideal candidate will possess strong analytical skills, a passion for healthcare, and the ability to communicate effectively in both English and French. Join a dynamic team dedicated to improving healthcare processes and making a significant impact in the industry.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Ability to document business requirements effectively.

Responsibilities

• Configure patient appointment booking systems and workflows.
• Document business requirements and translate regulatory documents.

Skills

Healthcare IT knowledge

Business analysis

Regulatory document comprehension

Communication skills

Attention to detail

Bilingual (English/French)

Education

Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking
2. Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
3. Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
4. Appreciation for some of the data that needs to be captured and reported about appointments

Procedure and Medication Order flows

• More focused on Hospital environment, but also involving clinic and outpatient orders
• Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

Additional requirements:

• Knowledge of Healthcare and Healthcare IT (not Insurance)
• Prior experience as a business analyst, clinical informaticist or system analyst
• Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
• Strong written and verbal communication skills
• Ability to read and understand regulatory documents and translate to business requirements
• Passion for details that you can balance with business realities
• Experience with Jira and Confluence
• Knowledge and awareness of Canadian healthcare
• Bi-lingual English / French is a plus