HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

Gravity Conseil; Montreal; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative consulting firm is seeking a healthcare business analyst to join their Montreal team. This role involves analyzing and optimizing patient appointment booking processes, as well as documenting business requirements for healthcare IT systems. The ideal candidate will possess strong analytical skills, a keen attention to detail, and a solid understanding of healthcare workflows. With a hybrid work model, this position offers flexibility while contributing to impactful projects in the healthcare sector. If you are passionate about improving healthcare delivery through technology, this opportunity is for you.

Qualifications

• Experience as a business analyst or clinical informaticist.
• Strong written and verbal communication skills are essential.

Responsibilities

• Analyze patient appointment booking processes and configurations.
• Document business requirements and workflows for healthcare IT.

Skills

Patient Appointment Booking

Healthcare IT

Business Requirements Documentation

Jira

Confluence

Bilingual (English and French)

Education

Bachelor's Degree in Healthcare or IT

Certification in Business Analysis

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

1. Patient Appointment Booking
   - Involves configuration to define booking slots, resource requirements, provider schedules, etc.
   - Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
   - Appreciation for data capture and reporting about appointments
2. Procedure and Medication Order flows
   - Focused on hospital environment, also involving clinic and outpatient orders
   - Knowledge of workflows and documentation of order fulfillment (normal and exceptional cases)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist, or system analyst
- Working knowledge of documenting business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to interpret regulatory documents and translate into business requirements
- Attention to detail balanced with business realities
- Experience with Jira and Confluence
- Knowledge of Canadian healthcare
- Bilingual in English and French is a plus