Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Financial Crimes & Fraud Mgmt
Pay Details: $91,200 - $136,800 CAD
About the Role
We are seeking a highly motivated and detail oriented professional to join our centralized 1A support team for the Financial Crimes Operations business. This team plays a key role in managing Internal Audit engagements across multiple pillars, Fraud, Insider Threat, KYC, and Physical Security. As part of this team, you will act as the primary liaison between the Financial Crimes Operations business and Internal Audit. You'll coordinate and manage Requests for Information (RFIs), gather supporting documentation, review responses for clarity and completeness, and ensure consistent, high-quality submissions that reflect the business accurately and effectively.
This role is ideal for someone who understands how auditors think, can navigate complex business structures, and can communicate clearly and confidently across technical and non-technical teams.
Key Responsibilities
- Act as the central point of contact for Internal Audit requests across all Financial Crimes pillars.
- Manage and track RFIs, document requests, and evidence submissions end-to-end.
- Draft and review responses to Internal Audit to ensure clarity, completeness, and alignment with control expectations.
- Liaise with Fraud, Insider, KYC, and Physical Security teams to gather, validate, and interpret information needed for audit responses.
- Maintain audit tracking logs, status reports, and dashboards for management updates.
- Support management in audit readiness activities.
- Review and challenge the draft audit report and finding grid to ensure findings are accurately represented, appropriately risk-rated, and aligned to business facts and ownership.
- Facilitate review sessions with the business and audit to discuss observations, clarify root causes, and agree on factual accuracy.
- Identify recurring audit themes, process gaps, and opportunities for control enhancement.
- Ensure all audit-related materials are properly organized, version-controlled, and stored securely.
Core Requirements
- 5+ years of experience in Internal Audit, Risk Management, or a related 1st/2nd line control function within banking or financial services.
- Strong understanding of audit methodologies, testing approaches, and the audit lifecycle.
- Working knowledge of Financial Crimes operations (Fraud management, Insider Threat, KYC, AML, or Physical Security).
- Excellent written and verbal communication skills with ability to summarize complex information clearly and concisely.
- Strong attention to detail and ability to handle multiple concurrent audit requests.
- Proficiency in Microsoft Excel, SharePoint, and PowerPoint for tracking, reporting, and documentation.
Nice to Have
- Prior experience supporting Internal Audit engagements or coordinating regulatory reviews.
- Knowledge of banking control frameworks (e.g., SOX, operational risk, compliance).
- Familiarity with audit management tools.
- Understanding of data governance and information security controls.
- Prior exposure to fraud risk management systems or insider monitoring tools.
Candidate Profile
- You understand both sides of the audit table. You know how auditors think and how the business operates.
- You're analytical, organized, and take ownership of your work from start to finish.
- You can interpret complex control environments and communicate them simply.
- You thrive in a cross-functional environment, managing input from multiple stakeholders.
- You're proactive and solutions-oriented, always aiming to reduce audit friction and enhance readiness.
Language Requirement (Quebec only)
Sans Objet