Full Time Tactical Security Guard

Regal Security Inc.; Welland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security service provider is seeking a full-time Tactical Security Guard for Seaway Mall in Welland, ON. The ideal candidate will have strong customer service skills, clear communication abilities, and a minimum of one year of experience in a security role. Responsibilities include conducting patrols, responding to emergencies, and maintaining security integrity. The position offers a competitive pay rate of $19.05/hr and health benefits after three months of employment.

Benefits

Health Benefits after probation

Qualifications

• Minimum of 1 year security experience in a commercial setting.
• 5 years residence in Canada is mandatory.
• Strong verbal and written communication skills.
• Holder of a valid G Driver’s License.

Responsibilities

• Provide customer service as a representative at Seaway Mall.
• Conduct patrols and inspections to ensure safety.
• Respond to emergency situations promptly.
• Maintain a daily notebook of incidents and activities.
• Monitor CCTV and access systems.

Skills

Customer service skills

Clear English communication

Decision Making

Observational skills

Reliability

Teamwork

Critical Thinking

Education

Valid Security Licence

Valid First Aid / CPR & AED Certification

WHMIS Certification

University degree in relevant field

Tools

iOS

Windows Devices

Microsoft Office

Google Software

Job description

Overview

Regal Security Inc. is currently seeking a full time Tactical Security Guard at Seaway Mall in Welland, ON.

Ideal Candidate

• Open availability on all days including holidays
• Customer service-driven individual
• Clear English communication skills in all areas (verbal and written)
• Detailed and thorough record-keeping (Memo book, incident reports, etc.)
• Keen observation and attentiveness
• Professional physical deportment and presentation
• Decision Making, Critical Thinking, Reliability, Common Sense, and Exceptional Judgment
• Able to work as an effective team member and assist in leading other team members accordingly
• Firm understanding of the Trespass to Property Act and Criminal Code of Canada

Job Duties and Responsibilities

• Provide outstanding and personalized customer service as a front-line representative of Regal Security and the represented site
• Complete walking patrols, vehicle patrols, and inspections of the site’s infrastructure and equipment, report any hazards, deficiencies, etc. to ensure safety and security
• Respond to all emergency situations and calls to service (service calls, medical emergencies, disturbances, rule violations, building issues, etc.)
• Address any complaints and document reports and incidents. Notify Supervisors and Property Manager as required
• Maintain a daily notebook
• Ensure the integrity of the building (doors, accessible areas are secure during and after building hours)
• Report all incidents, on‑site activities, positive interactions and service challenges to the Security Supervisor/Security Manager
• Develop and maintain a positive professional relationship with tenants, customers, emergency services, and other agencies as they relate to the represented site
• Enforce property rules and regulations including the Trespass to Property Act in order to maintain the security and safety of the clients and their assets
• Actively Monitor CCTV, fire systems, and access systems
• Review, understand, and follow site post orders as identified for represented site
• Duties as otherwise assigned by the Security Manager/Senior Management Team

Qualifications

• A proven background with a minimum of 1 year security experience in a commercial setting
• 5 years residence in Canada is mandatory
• Strong verbal and written communication skills
• Use of Force certification would be an asset
• A university degree and/or College diploma in a relevant field (Police Foundations, Protection, Security, and Investigation, Criminology, etc.) would be an asset
• Valid Security Licence
• Valid First Aid / CPR & AED Certification
• WHMIS Certification
• Holder of a valid G Driver’s License with a clean drivers abstract and record of insurance + over the age of 25 for insurance purposes
• Strong organizational skills to manage multiple tasks concurrently
• Strong investigation, research, and strategic analytical skills
• Strong administration, project management, and multi-tasking skills
• Adapts well to challenges and works well under pressure
• Computer literacy and proficiency required. Strong working skills with iOS, Windows Devices, Microsoft Office, and Google Software

Compensation

• Pay rate will be $19.05/hr
• Health Benefits are available for full-time employees upon completion of 3 months probation

Why choose Regal Security?

Regal Security Inc. is an established and growing security company that offers a vast array of professional and dependable security guard services across the Greater Toronto Area and Southwest Ontario. Every member of the Regal security team, and every service that is carried out, is directed by the Regal guiding principle: Strength & Honor™. With this in mind, Regal’s security guards are known as Everyday Superheroes™ – they are friendly, well-trained and, most importantly, proud, as they go above and beyond the call of duty to uphold Regal’s high standards.

Equal Opportunity

Regal Security Inc. welcomes all candidates equally and encourages all qualified candidates, from women and men including persons with disabilities, members of visible minorities, and Aboriginal persons, to apply. Regal provides accommodation for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request accommodation.