Full Time Production Tech

Trek Bicycle; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned cycling company is looking for a Trek Service Technician in Montreal, Canada. The role involves caring for bikes, troubleshooting repairs, and building relationships with customers. Ideal candidates should have strong customer service skills, attention to detail, and a willingness to learn. Experience in mechanics is valued, but training will be provided. The company offers a flexible culture and employee benefits including 401(k) and product discounts.

Benefits

Flexible and fun company culture

401(k) with match

Employee discounts on all product

Deep partner retail discounts

Qualifications

• Strong customer service skills and a friendly demeanor.
• Eagerness to learn bicycle servicing methods.
• Prior experience as a mechanic is a plus.

Responsibilities

• Troubleshoot repairs on various types of bikes.
• Build relationships with customers to maintain their gear.
• Service and maintain new bike models before they are sold.

Skills

Customer service

Communication

Attention to detail

Self-motivation

Teamwork

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out.
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies
• Prior mechanic experience

Trek Benefits:

• Flexible and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish