Front Store Team Lead: Customer & Merchandising

Shoppers Drug Mart Inc.; London; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible and varied schedules

Competitive pay

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. is seeking a store role to manage customer service functions, including cash, cashiers and merchandising. The role emphasizes keeping customers at the centre of everything you do and working within a locally owned and operated store network.

You will support human resources processes, loss prevention standards, and ensure store policies are followed. The position may include clerical and banking duties and occasional cashier tasks as needed.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Manages cashier/merchandising staff compliance with store policies and operating procedures.
• Trains cashiers/merchandisers in job functions and provides on-going guidance.

Skills

Planning

Judgement and decision making

Independent thinking

Problem solving

Job description

Shoppers Drug Mart Inc. is seeking a store role to manage customer service functions, including cash, cashiers and merchandising. The role emphasizes keeping customers at the centre of everything you do and working within a locally owned and operated store network.

You will support human resources processes, loss prevention standards, and ensure store policies are followed. The position may include clerical and banking duties and occasional cashier tasks as needed.