Front Store Operations Leader

Shoppers Drug Mart Inc.; Oshawa; Hybrid; CAD 26,000 - 31,000; Full time

Benefits offered by this job

Purchase discount

Flexible schedules

Competitive pay

Online learning

Job summary

Shoppers Drug Mart Inc. is seeking an experienced retail manager to support the Front Store Manager in guiding store operations and staff to deliver exceptional customer service.

You will help manage labor, inventory, and store standards to ensure a smooth and profitable store experience for the community. The role emphasizes leadership, mentorship, and alignment with company culture, with opportunities to participate in recruitment and staff development while maintaining a focus on customer

Qualifications

• Retail management experience is required.
• Ability to plan and prepare for inventory management.
• Strong leadership and people development skills.
• Excellent organization and time management.

Responsibilities

• Maintain store standards to optimize customer experience and drive profitability.
• Collaborate with management to ensure store standards are in effect at all times.
• Assist in labour scheduling and use Work Force Management to maximize productivity.
• Help hire and develop staff in conjunction with the FSM, excluding Pharmacy.

Skills

Retail management

Staff scheduling

Budgeting

Customer service

Tools

Workforce Management

Job description

Shoppers Drug Mart Inc. is seeking an experienced retail manager to support the Front Store Manager in guiding store operations and staff to deliver exceptional customer service.

You will help manage labor, inventory, and store standards to ensure a smooth and profitable store experience for the community. The role emphasizes leadership, mentorship, and alignment with company culture, with opportunities to participate in recruitment and staff development while maintaining a focus on customer