Front Store Leader: Customer Service & Merchandising

Shoppers Drug Mart; Sault Ste. Marie; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart in Canada is seeking a customer-focused store associate to manage cashier and merchandising functions, train staff, and uphold company policies. You will handle customer inquiries, maintain shelves and displays, and assist with banking and clerical duties as needed.

The role emphasizes loss prevention, housekeeping, and ensuring a positive store image, with opportunities for flexible scheduling and professional development.

Qualifications

• Planning, Judgement and Decision Making
• Independent thinking as it relates to organizing store
• Problem solving is essential to ensure customer satisfaction

Responsibilities

• Manages cashier/merchandising staff, ensures compliance with store policies and procedures
• Trains cashiers/merchandisers in job functions and provides ongoing guidance
• Handles loss prevention standards and cash office inventory
• Answers customer inquiries regarding location of products, rainchecks, refunds and exchanges
• Maintains shelves, product displays and store image; conducts housekeeping and health & safety duties
• Performs clerical and banking duties as needed; handles cashier duties when required

Skills

Customer service focus

Organized

Time management

Computer literate

Job description

Shoppers Drug Mart in Canada is seeking a customer-focused store associate to manage cashier and merchandising functions, train staff, and uphold company policies. You will handle customer inquiries, maintain shelves and displays, and assist with banking and clerical duties as needed.

The role emphasizes loss prevention, housekeeping, and ensuring a positive store image, with opportunities for flexible scheduling and professional development.