Front Store Supervisor: Customer Experience & Merchandising

Loblaw Companies Limited; Saskatoon; On-site; CAD 28,000 - 38,000; Full time

Job summary

Loblaw Companies Limited is seeking a Customer Service/Store Associate to support health, beauty and convenience offerings at a Shoppers Drug Mart location in Canada. You will help customers, train staff, and ensure policies are followed while maintaining store standards and image.

Role involves light clerical tasks, banking duties as needed, and assisting with merchandising and loss prevention. Excellent communication and organization are essential.

Qualifications

• Planning, judgment and decision making are essential for organizing store tasks.
• Independent thinking helps in handling daily store needs.
• Problem solving to ensure customer satisfaction and smooth operations.
• Strong time management to juggle duties across departments.

Responsibilities

• Ensures cashier/merchandising staff comply with store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides ongoing guidance.
• Manages loss prevention standards, cash office inventory and tracking.
• Answers customer inquiries regarding location of products and services.
• Resolves customer issues per guidelines including refunds and exchanges.
• Maintains store appearance, cleanliness and proper product displays.

Skills

Planning/Decision making

Independent thinking

Problem solving

Time management

Job description

Loblaw Companies Limited is seeking a Customer Service/Store Associate to support health, beauty and convenience offerings at a Shoppers Drug Mart location in Canada. You will help customers, train staff, and ensure policies are followed while maintaining store standards and image.

Role involves light clerical tasks, banking duties as needed, and assisting with merchandising and loss prevention. Excellent communication and organization are essential.