Front Store Supervisor | Flexible Schedules & Growth

Shoppers Drug Mart; New Liskeard; On-site; CAD 26,000 - 28,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Job summary

Shoppers Drug Mart in Canada is seeking a store associate to manage customer service, cash handling and merchandising within a locally owned store. You will train cashiers, supervise merchandising and ensure loss prevention standards are followed.

Responsibilities include maintaining store image, assisting customers, processing refunds and exchanges, and supporting banking duties when required. The role emphasizes problem solving, compliance with policies and a focus on community service.

Qualifications

• Planning, Judgement and Decision Making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.
• Computer literate
• Organized
• Efficient time management skills
• Knowledge of products and supplies

Responsibilities

• Ensures cashier/merchandising staff comply with all store policies and operating procedures
• Trains cashiers/merchandisers in job functions
• Provides on-going guidance and instruction
• Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
• Ensures store employees present proper image to the public in accordance with Uniform Policy
• Answers inquiries regarding location of product, rainchecks, etc.
• Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
• Promotes the CSI Survey
• Ensures shelves are clean and organized with proper rotation
• Ensures product displays are set up and taken down as directed by the AFSM/FSM
• Ensures standards of housekeeping and store image are maintained
• Complies with all Health and Safety requirements
• May be asked to perform clerical and banking duties
• Complies with all store policies and procedures
• Complies with loss prevention policies and procedures and ensures they are executed in the store
• Perform other duties as required including Cashier duties when necessary

Job description

Shoppers Drug Mart in Canada is seeking a store associate to manage customer service, cash handling and merchandising within a locally owned store. You will train cashiers, supervise merchandising and ensure loss prevention standards are followed.

Responsibilities include maintaining store image, assisting customers, processing refunds and exchanges, and supporting banking duties when required. The role emphasizes problem solving, compliance with policies and a focus on community service.