Front Store Supervisor: Flexible Schedules & Customer Focus

Shoppers Drug Mart; San Juan de Terranova; Hybrid; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart in Canada is seeking a store associate to manage customer service, cashier and merchandising functions. You will help deliver health, beauty and convenience services in the community, keeping customers at the center of every interaction.

The role covers loss prevention, product location assistance and handling refunds/exchanges with a strong emphasis on store image and customer satisfaction. Flexible schedules and training are offered.

Qualifications

• Planning, judgement and decision making are required.
• Independent thinking related to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Managing the customer service functions, including cash, cashiers and merchandising.
• Ensures cashier/merchandising staff comply with store policies and procedures.
• Trains cashiers/merchandisers in job functions and provides guidance.
• Handles loss prevention standards and cashier tracking.
• Answers inquiries regarding location of product and refunds/exchanges.
• Promotes the CSI Survey and maintains store cleanliness and image.

Skills

Planning

Independent thinking

Problem solving

Computer literate

Organized

Time management

Product knowledge

Tools

Cashier systems

Job description

Shoppers Drug Mart in Canada is seeking a store associate to manage customer service, cashier and merchandising functions. You will help deliver health, beauty and convenience services in the community, keeping customers at the center of every interaction.

The role covers loss prevention, product location assistance and handling refunds/exchanges with a strong emphasis on store image and customer satisfaction. Flexible schedules and training are offered.