Front Store Supervisor: Customer Service & Merchandising

Loblaw Companies Limited; Surrey; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Flexible schedules

Online learning via Academy

Job summary

Loblaw Companies Limited operates Shoppers Drug Mart stores in Canada, focusing on health, beauty and convenience services. This role centers on managing customer service functions, cash handling with cashiers, and merchandising to ensure a clean and compliant store environment in Surrey, BC.

The position supports loss prevention, store image, and adherence to policies, with opportunities for on-going training and flexible scheduling within the local associate-owned model.

Qualifications

• Planning, judgement and decision making are essential for store operations.
• Independent thinking helps organize store tasks and resources.
• Problem solving is key to maintaining customer satisfaction.

Responsibilities

• Managing customer service functions, including cash, cashiers and merchandising.
• Ensures cashier/merchandising staff comply with store policies and procedures.
• Handles refunds and exchanges according to guidelines.
• Maintains store image, housekeeping and safety standards.
• May perform clerical and banking duties when needed.

Skills

Planning

Independent thinking

Problem solving

Job description

Loblaw Companies Limited operates Shoppers Drug Mart stores in Canada, focusing on health, beauty and convenience services. This role centers on managing customer service functions, cash handling with cashiers, and merchandising to ensure a clean and compliant store environment in Surrey, BC.

The position supports loss prevention, store image, and adherence to policies, with opportunities for on-going training and flexible scheduling within the local associate-owned model.