Front Store Supervisor — Customer Experience Leader

Shoppers Drug Mart Inc.; Edmonton; Hybrid; CAD 22,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Academy online learning

Job summary

Shoppers Drug Mart Inc. is seeking a team member to manage customer service functions, including cash, cashiers and merchandising, at a local Edmonton store. You will train staff, ensure store policies are followed and help maintain store image and safety standards.

Responsibilities include handling refunds and exchanges, assisting customers with product locations, and promoting the CSI Survey. The role involves merchandising tasks and potential clerical duties.

Qualifications

• Planning, judgement and decision making to organize store operations.
• Independent thinking for store organization and task prioritization.
• Strong problem solving to ensure customer satisfaction.

Responsibilities

• Manage cash, cashiering and merchandising operations.
• Enforce loss prevention standards and manage cash office activities.
• Resolve customer issues following established guidelines and promote CSI surveys.

Skills

Planning, Judgement and Decision Mak

Independent thinking

Problem solving

Tools

Computer literacy

Job description

Shoppers Drug Mart Inc. is seeking a team member to manage customer service functions, including cash, cashiers and merchandising, at a local Edmonton store. You will train staff, ensure store policies are followed and help maintain store image and safety standards.

Responsibilities include handling refunds and exchanges, assisting customers with product locations, and promoting the CSI Survey. The role involves merchandising tasks and potential clerical duties.