Store Team Lead — Customer Care & Merchandising

Shoppers Drug Mart Inc.; Whitecourt; Presencial; CAD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Purchase discount program

Flexible schedules

Online learning through Academy

Descripción de la vacante

Shoppers Drug Mart Inc. is seeking a customer-service focused team member to manage cash, cashier and merchandising functions at a local store. You will ensure policies are followed, train staff, and provide guidance to maintain a high standard of service for our customers.

The role emphasizes loss prevention, proper product displays, and a positive store image, with a collaborative local ownership structure and opportunities for growth and community engagement.

Formación

• Planning, judgement and decision making are essential to organize store operations.
• Independent thinking as it relates to organizing store
• Problem solving is essential to ensure customer satisfaction.

Responsabilidades

• Manage customer service functions including cash, cashiers and merchandising.
• Ensure cashier/merchandising staff comply with store policies and procedures.
• Train cashiers/merchandisers and provide ongoing guidance.

Conocimientos

Planning and decision making

Independent thinking

Problem solving

Herramientas

PC Optimum

Descripción del empleo

Shoppers Drug Mart Inc. is seeking a customer-service focused team member to manage cash, cashier and merchandising functions at a local store. You will ensure policies are followed, train staff, and provide guidance to maintain a high standard of service for our customers.

The role emphasizes loss prevention, proper product displays, and a positive store image, with a collaborative local ownership structure and opportunities for growth and community engagement.