Front Store Operations Lead - Flexible Schedules

Shoppers Drug Mart Inc.; Devon; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

Shoppers Drug Mart Inc. is seeking a store supervisor to lead cashier, merchandising and customer service efforts in Alberta. You will focus on keeping the customer central to all activities and ensure smooth daily operations.

You will train cashiers, enforce store policies, and uphold loss prevention standards while maintaining a clean, well-organized store and supporting clerical duties when needed. This role offers competitive pay and a strong community focus.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.
• Computer literate and organized with time management skills.

Responsibilities

• Manage cashier/merchandising staff and ensure policy compliance.
• Train cashiers/merchandisers in job functions.
• Provides ongoing guidance and instruction.
• Oversee loss prevention standards and cash office processes.
• Maintain proper store image and housekeeping.
• Assist with clerical and banking duties when needed.

Skills

Customer service

Cash handling

Merchandising

Loss prevention

Staff training

Retail operations

Problem solving

Time management

Tools

POS system

Job description

Shoppers Drug Mart Inc. is seeking a store supervisor to lead cashier, merchandising and customer service efforts in Alberta. You will focus on keeping the customer central to all activities and ensure smooth daily operations.

You will train cashiers, enforce store policies, and uphold loss prevention standards while maintaining a clean, well-organized store and supporting clerical duties when needed. This role offers competitive pay and a strong community focus.