Front Store Manager

Shoppers Drug Mart; City of Leduc; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local community retailer in Leduc is seeking a Front Store Manager to oversee all store operations. The successful candidate will lead staff in providing excellent customer service and manage all financial resources to achieve store objectives. The role requires a minimum of 5 years of retail management experience, strong leadership skills, and the ability to drive business efficiency. This opportunity offers a competitive salary and the chance to be part of a growing team in a new store.

Benefits

Purchase discount program

Flexible schedules

Online learning opportunities

Qualifications

• Minimum of 5 years of retail management experience required.
• Strong business and financial acumen is essential.
• Demonstrated ability to drive business and support corporate programs.

Responsibilities

• Manage the overall performance of the Front Store.
• Ensure staffing levels are adequate for business operations.
• Analyze financial reports and meet business targets.

Skills

Planning and preparation for Inventory Management

Effective leadership

Superior interpersonal skills

Time management skills

Decision making

Job description

Why this role is important?

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Hiring Front Store Manager!

New Shoppers Drug Mart 9481 Opening in Leduc 🚨

I’m excited to share that our new Shoppers Drug Mart location will be opening at 3803 50th Street, Leduc! This is a great opportunity to be part of a brand-new store, help build a strong team from the ground up, and grow your career with Shoppers Drug Mart.

SUMMARY

The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

DUTIES & RESPONSIBILITIES

OPERATIONS

• Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
• Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
• Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
• Ensures staffing levels are adequate to effectively operate the business

HUMAN RESOURCES

• Complies with Human Resources Standards
• Hires and/or supports hiring for all departments, excluding Pharmacy
• Maintains wage administration within SLPH guidelines
• Conducts probationary reviews for new hires and annual staff performance reviews
• Manages staff performance through ongoing coaching, action planning, and follow-up
• Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

FINANCE

• Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
• Meets period, quarterly and annual targets
• Sets individual goals for departments to motivate employees and ensures goals are met
• Develops and executes strategies to improve business efficiency at the store

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Planning and preparation for Inventory Management
• Use judgment and decision making skills to control expenses
• Provides effective leadership and ongoing mentorship and ensures development of all staff
• Efficient time management skills
• Able to prioritize activities quickly in response to changing initiatives
• Effective organization and planning skills

EXPERIENCE

• Previous retail management experience for a minimum of 5 years
• Demonstrated ability to drive the business, lead by example and support corporate programs
• Works effectively with management team
• Superior interpersonal, coaching and communication skills
• Strong business and financial acumen
• Strong relationship builder with key internal and external agencies

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.