Front Store Lead: Customer Experience & Merchandising

Shoppers Drug Mart; Burlington; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Purchase discount program

Flexible schedules

Online learning through Academy

Competitive pay

Job summary

Shoppers Drug Mart in Burlington, Ontario, is seeking a store associate to manage customer service, cash handling and merchandising in a busy retail environment. The role focuses on helping customers, maintaining store image, and following procedures with training and opportunities to grow within the national brand.

Accommodation is available for applicants with disabilities, and the company offers a purchase discount, flexible schedules and online learning through Academy.

Qualifications

• Planning, judgement and decision making.
• Independent thinking as it relates to organizing store.
• Problem solving is essential to ensure customer satisfaction.

Responsibilities

• Managing the customer service functions, including cash, cashiers and merchandising.
• Ensures cashier/merchandising staff comply with store policies and operating procedures.
• Trains cashiers/merchandisers in job functions and provides guidance.

Skills

Planning and decision making

Independent thinking

Problem solving

Tools

Computer literacy

Job description

Shoppers Drug Mart in Burlington, Ontario, is seeking a store associate to manage customer service, cash handling and merchandising in a busy retail environment. The role focuses on helping customers, maintaining store image, and following procedures with training and opportunities to grow within the national brand.

Accommodation is available for applicants with disabilities, and the company offers a purchase discount, flexible schedules and online learning through Academy.