Front End Team Lead — Coaching, Service & Ops

Socket.dev; Oakville; On-site; CAD 24,000 - 34,000; Part time

Job summary

Walmart Canada, located at 234 Hays Blvd, Oakville, ON L6H 6M4, Canada, is seeking a Front End Associate to contribute to leadership of department processes, assist customers, and train associates while ensuring outstanding service and task completion.

The role involves greeting customers, promoting products, ensuring safety procedures are followed, and supporting management with scheduling, recruiting, and daily operations. Bilingual or additional languages are a plus.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent Customer Service by greeting customers and promoting products/services, locating merchandise and helping customers with decisions.
• Follow safe work processes and emergency procedures; maintain area cleanliness and proper security.
• Handle customer and associate concerns and provide guidance as needed.
• Delegate and assist front-end operations and coordinate breaks to ensure proper coverage.
• Review schedules with People Lead.
• Identify training opportunities and develop associates through teaching and coaching.
• Lead daily Team Huddle and communicate updates, goals, and productivity metrics.
• Maintain a safe, clean, hazard-free environment and ensure displays/fixtures are secure.
• Complete GTA/Workday tasks and support Management.
• Support recruiting and growth conversations with Coaches/People Leads.

Skills

Customer service

Communication skills

Training

Scheduling

Team leadership

Recruiting

Safety procedures

Job description

Walmart Canada, located at 234 Hays Blvd, Oakville, ON L6H 6M4, Canada, is seeking a Front End Associate to contribute to leadership of department processes, assist customers, and train associates while ensuring outstanding service and task completion.

The role involves greeting customers, promoting products, ensuring safety procedures are followed, and supporting management with scheduling, recruiting, and daily operations. Bilingual or additional languages are a plus.