Front End Team Lead: Customer Experience & Coaching

Walmart Canada; Drumheller; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada in Drumheller, AB is seeking a Front End Associate to support customer service and department operations on the sales floor. You will greet customers, promote products, help with purchases, and address issues to ensure a positive shopping experience.

Responsibilities include coordinating front-end coverage, guiding associates through training, leading daily team huddles, maintaining safety standards, and supporting scheduling and management tasks as described by the People Lead.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products and purchases.
• Ensure safety procedures and cleanliness; follow emergency protocols.
• Address customer and associate concerns and provide guidance.
• Coordinate front-end operations and coverage; manage breaks.
• Review schedules with People Lead.
• Conduct training opportunities and provide feedback to associates.
• Lead daily team huddles and communicate updates and goals.
• Maintain safe, clean work environment and secure displays.
• Support GTA/Workday tasks and management.
• Assist recruitment and hiring of new associates.

Skills

Customer service

Communication

Team leadership

Training

Safety procedures

Scheduling

Recruiting support

Job description

Walmart Canada in Drumheller, AB is seeking a Front End Associate to support customer service and department operations on the sales floor. You will greet customers, promote products, help with purchases, and address issues to ensure a positive shopping experience.

Responsibilities include coordinating front-end coverage, guiding associates through training, leading daily team huddles, maintaining safety standards, and supporting scheduling and management tasks as described by the People Lead.