Front-End Service Leader — Customer Experience

Walmart Canada; Canada; Vor Ort; CAD 21.000 - 31.000; Vollzeit

Zusammenfassung

Walmart Canada in London, ON is seeking a Customer Service Manager to lead front-end operations and drive exceptional service.

You will supervise cashiers, train staff, ensure compliance with programs, and maintain efficiency during busy shifts.

This role offers frequent interaction with customers and associates and requires flexibility to cover evenings, weekends, and holidays.

Aufgaben

• Ensures front end operations meet coverage and process standards.
• Leads customer and associate support to resolve issues.
• Trains associates on systems, procedures, and safety.
• Oversees transactions, approvals, and error corrections.
• Monitors EAS, loss prevention, and cash handling controls.
• Promotes Walmart programs and discount initiatives.
• Supports flexible scheduling, including evenings, weekends, and holidays.

Kenntnisse

Leadership

Customer service

Operations management

Jobbeschreibung

Walmart Canada in London, ON is seeking a Customer Service Manager to lead front-end operations and drive exceptional service.

You will supervise cashiers, train staff, ensure compliance with programs, and maintain efficiency during busy shifts.

This role offers frequent interaction with customers and associates and requires flexibility to cover evenings, weekends, and holidays.