Front Desk Specialist - Customer Care & Coordination

Brandt; City of Moncton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Training & education

Career growth

Benefits package

RRSP plan

Job summary

Brandt is a customer-driven company that values teamwork and initiative. We’re seeking a courteous receptionist to respond to customer inquiries, maintain records, and manage front-desk operations with professionalism. The role supports a welcoming environment and efficient office coordination.

A high school diploma is required, with 2-4 years in a call center or similar setting preferred. Join Brandt to contribute to a growing company that offers training, benefits, and opportunities for

Qualifications

• Strong organizational skills and ability to manage multiple tasks.
• Proficient in Microsoft Office applications.
• Able to compose simple memos, letters, and emails.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Respond to customer inquiries and complaints promptly and professionally.
• Record and maintain accurate customer information.
• Represent the organization positively as a front-line worker.
• Manage inbound/outbound mail and maintain confidentiality.
• Maintain a tidy and welcoming reception area.
• Oversee inventory levels of office supplies and cost-effectiveness.
• Take ownership of customer issues and follow through.
• Demonstrate flexibility by performing additional duties as required.

Skills

Organizational skills

Telephone manners

Interpersonal skills

Written communication

Multitasking

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Brandt is a customer-driven company that values teamwork and initiative. We’re seeking a courteous receptionist to respond to customer inquiries, maintain records, and manage front-desk operations with professionalism. The role supports a welcoming environment and efficient office coordination.

A high school diploma is required, with 2-4 years in a call center or similar setting preferred. Join Brandt to contribute to a growing company that offers training, benefits, and opportunities for