Bilingual Front Desk Receptionist — Customer Care

Brandt Group of Companies; Regina; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health and dental benefit

Retirement savings: Pension and RRSP

Job summary

Brandt Group of Companies is seeking a receptionist/front-desk professional at our Regina location. You will greet visitors, answer calls, route inquiries, and provide courteous service while maintaining accurate records and a welcoming reception area.

The role emphasizes strong organizational and communication skills, proficiency with Microsoft Office, and a professional, courteous demeanor. This on-site position offers comprehensive benefits and growth opportunities within Brandt’s expanding

Qualifications

• High school diploma or GED or equivalent.
• Proficient in Microsoft Office.
• Experience operating a multi-line switchboard is advantageous.
• Excellent written and verbal communication skills.

Responsibilities

• Answering and routing incoming calls, emails, and in-person inquiries, providing excellent customer service.
• Responding to inquiries and complaints professionally and resolving issues promptly.
• Record and maintain accurate customer information.
• Represent the organization positively as a front-line worker.
• Manage inbound/outbound mail and ensure confidentiality and security.
• Maintain a tidy and welcoming reception area.
• Manage inventory levels of office supplies for cost-effectiveness.
• Take ownership of customer issues.
• Demonstrate adaptability by performing additional duties as required.

Skills

Organizational skills

Microsoft Office

Written communication

Instruction following

Telephone manners

Clear communication

Switchboard experience (advantage)

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Brandt Group of Companies is seeking a receptionist/front-desk professional at our Regina location. You will greet visitors, answer calls, route inquiries, and provide courteous service while maintaining accurate records and a welcoming reception area.

The role emphasizes strong organizational and communication skills, proficiency with Microsoft Office, and a professional, courteous demeanor. This on-site position offers comprehensive benefits and growth opportunities within Brandt’s expanding