Front Desk-Remote Lodge Fort Francis, ON

Aramark; Winnipeg; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading service provider is hiring a Front Desk Guest Service Associate for a remote lodge near Fort Francis, ON. This role focuses on ensuring guest satisfaction, assisting with needs, booking reservations, and addressing guest issues. Previous experience in guest services and excellent customer skills are required. Rotations include 2 weeks on and 1 week off, with transportation provided from Winnipeg, MB.

Benefits

Comprehensive benefit packages

Transportation provided from Winnipeg

Rotating work schedule

Qualifications

• Previous guest services experience required.
• Previous cash handling experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs.
• Book reservations and coordinate registration.
• Operates a register and/or software for transactions.
• Coordinate resolution of guest concerns.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Attention to detail

Job description

Requisition #: 612667

Location: Winnipeg, MB, CA, P9A 0A0

Career Area: Hourly & Seasonal

Job Description

ARAMARK Remote Workplace Services are hiring a Front Desk Guest Service Associate for a remote lodge near Fort Francis, ON. The Front Desk Guest Service Associate is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for guests who need information and resolving or escalating any guest concerns or issues. Responsible for oversight or delegation of responsibilities within the guest services operation. Organization and good time management skills are a must.

• Comprehensive benefit packages are offered
• Transportation is provided out of Winnipeg, MB
• Rotations are 2 weeks on and 1 week off

Please note all candidates considered for hire will be required to successfully pass a criminal background check

Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

Job Responsibilities

• Greet and provide customer service to guests while anticipating their needs
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
• Book reservations, rentals, and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
• Coordinate resolution of guest concerns
• Communicates closely with all departments to ensure a seamless guest experience

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Previous guest services experience required
• Previous cash handling experience preferred
• Demonstrates excellent customer service skills
• Demonstrates interpersonal and communication skills, both verbal and written
• Demonstrate organizational skills, accuracy, and attention to detail

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.