Front Desk & Office Operations Specialist

Sylvan, Inc.; Tecumseh; On-site; CAD 35,000 - 48,000; Full time

Job summary

Sylvan, Inc. is seeking an Administrative Assistant to support daily office operations and serve as the first point of contact for employees, clients, and visitors. You will manage front-desk duties, handle inquiries, and assist multiple teams with clerical tasks.

The role requires strong organizational skills, clear communication, and a collaborative, customer-focused approach in a fast-paced environment.

Qualifications

• Administrative, receptionist, or related experience preferred.
• Proficiency with Microsoft Office including Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Team-player with ability to manage multiple priorities.
• Professional front-desk presence.

Responsibilities

• Answer, screen, and direct incoming phone calls while taking and delivering accurate messages
• Respond to general inquiries via phone and email in a professional and timely manner
• Maintain an organized and welcoming reception area
• Monitor office supply inventory and coordinate replenishment as needed
• Receive, sort, and distribute incoming mail, packages, and courier deliveries
• Prepare and manager outgoing mail and correspondence.
• Perform general clerical duties including filing, photocopying, scanning, and document management
• Provide administrative support and assist with overflow tasks for multiple departments as needed
• Support day-to-day operations while ensuring a positive experience for visitors and employees

Skills

Administrative experience

MS Office proficiency

Communication skills

Organizational skills

Team player

Front-desk presence

Tools

Outlook

Word

Excel

Job description

Sylvan, Inc. is seeking an Administrative Assistant to support daily office operations and serve as the first point of contact for employees, clients, and visitors. You will manage front-desk duties, handle inquiries, and assist multiple teams with clerical tasks.

The role requires strong organizational skills, clear communication, and a collaborative, customer-focused approach in a fast-paced environment.