Front Desk Administrator

Novo-Pharm; Toronto; On-site; CAD 23,000 - 29,000; Full time

Job summary

Novo-Pharm is seeking an entry-level administrative assistant to support day-to-day front-office operations at our Toronto-area site. You will greet visitors, handle calls and emails, manage calendars, and coordinate basic document workflow to keep the office running smoothly.

This role offers steady, organized work with clear tasks, requiring strong communication, attention to detail, and the ability to multitask in a busy environment. On-site, full-time hours, with standard weekday schedule.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service or administrative experience.
• Clear, professional written and verbal communication.
• Proficiency with basic office software (email, spreadsheets, scheduling).
• Strong organization and attention to detail.
• Ability to manage multiple tasks calmly.

Responsibilities

• Greet and direct visitors in a professional manner.
• Handle calls, emails, and inquiries.
• Schedule appointments and maintain office calendars.
• Prepare, organize, and file documents.
• Assist with mail, deliveries, and office supplies.
• Provide general administrative support to staff.

Skills

Customer service

Strong communication

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Associate’s degree in Business Administration

Tools

Email

Spreadsheets

Scheduling software

Job description

This entry-level administrative role supports day-to-day front-office operations in a busy, service-oriented environment. You’ll handle visitor reception, phone and email communication, scheduling, basic recordkeeping, and general office coordination. It’s a steady, straightforward position for someone who likes organized workflows and consistent responsibilities.

Responsibilities

• Greet and direct visitors in a professional manner;
• Manage incoming calls, emails, and inquiries;
• Schedule appointments and maintain office calendars;
• Prepare, organize, and file documents as needed;
• Assist with incoming and outgoing mail and deliveries;
• Maintain reception area cleanliness and supply levels;
• Provide administrative support to staff and management.

Required Qualifications

• This is the baseline for the role:
• High school diploma or equivalent;
• At least 1 year of customer service or administrative experience;
• Clear, professional communication skills (written and verbal);
• Competence with basic office software (email, spreadsheets, scheduling);
• Strong organizational skills and attention to detail;
• Ability to handle multiple tasks in a calm, consistent way.

Preferred Qualifications

Helpful, but not required:

• Associate’s degree in Business Administration or related field;
• Experience with office phone systems or visitor-management software;
• Familiarity with document management and basic office hardware.

Compensation & Schedule

• Pay range: $17–$21 per hour, depending on experience;
• Employment type: Full-time, hourly;
• Schedule: On-site, standard weekday hours with occasional flexibility during peak periods.