Front Desk Concierge & Visitor Experience Lead

Service Corporation International; Halifax; On-site; CAD 40,000 - 50,000; Full time

Job summary

Service Corporation International is seeking a front desk receptionist/administrative assistant in Halifax. You will greet visitors, screen and route calls, and support daily office tasks with professionalism.

The role requires a High School Diploma or equivalent, at least six months of office or receptionist experience, and proficiency with MS Office. Weekend availability is preferred to support family services operations.

Qualifications

• MS Office proficiency required.
• Clear and professional speaking voice.
• Strong interpersonal skills for sensitive situations.
• Demonstrated poise and diplomacy in interactions.
• Ability to work Saturdays and/or Sundays and beyond standard hours.

Responsibilities

• Greet guests and visitors, assisting as they enter the building.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products, location directions, etc.
• Route incoming calls to the appropriate staff member.
• Maintain a comfortable guest waiting area and provide refreshments as needed.
• Receive deceased belongings from families and follow chain of custody procedures.

Skills

MS Office Suite

Professional speaking voice

Interpersonal skills

Poise and diplomacy

Flexibility with weekend hours

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Service Corporation International is seeking a front desk receptionist/administrative assistant in Halifax. You will greet visitors, screen and route calls, and support daily office tasks with professionalism.

The role requires a High School Diploma or equivalent, at least six months of office or receptionist experience, and proficiency with MS Office. Weekend availability is preferred to support family services operations.