Receptionist

Service Corporation International; Halifax; On-site; CAD 40,000 - 50,000; Full time

Job summary

Service Corporation International is seeking a front desk receptionist/administrative assistant in Halifax. You will greet visitors, screen and route calls, and support daily office tasks with professionalism.

The role requires a High School Diploma or equivalent, at least six months of office or receptionist experience, and proficiency with MS Office. Weekend availability is preferred to support family services operations.

Qualifications

• MS Office proficiency required.
• Clear and professional speaking voice.
• Strong interpersonal skills for sensitive situations.
• Demonstrated poise and diplomacy in interactions.
• Ability to work Saturdays and/or Sundays and beyond standard hours.

Responsibilities

• Greet guests and visitors, assisting as they enter the building.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products, location directions, etc.
• Route incoming calls to the appropriate staff member.
• Maintain a comfortable guest waiting area and provide refreshments as needed.
• Receive deceased belongings from families and follow chain of custody procedures.

Skills

MS Office Suite

Professional speaking voice

Interpersonal skills

Poise and diplomacy

Flexibility with weekend hours

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

• Greets guests and visitors, offering assistance when entering the building

• Notifies staff members when appointments arrive and escorts guests to appropriate room

• Answers routine questions associated with services, products, location directions, etc.

• Immediately notifies and involves management with customer service and security issues

• Receives deceased belongings from family and follows chain of custody procedures

• Answers, screens, and routes incoming calls to appropriate staff members

• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

• Receives incoming mail and packages

• Maintains organized and current electronic and paper files and records, such as deeds and trust files

• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred

• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite

• Clear and professional speaking voice and tone

• Professional interpersonal skills to handle sensitive and confidential situations

• Position continually requires demonstrated poise, tact and diplomacy

• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: B3S 0E1

Category (Portal Searching): Administration and Clerical

Job Location: CA-NS - Halifax