Front Desk & Corporate Services Specialist

Municipality of the District of Lunenburg; Cookville; On-site; CAD 51,000 - 64,000; Full time

Benefits offered by this job

Health and dental plan

Defined benefit pension plan

Job summary

Municipality of the District of Lunenburg is seeking a Corporate Services Assistant to provide front desk reception and administrative support to the Corporate Services Unit, ensuring municipal service standards. You will handle customer inquiries across Property Taxation, Building Permits, Fire Inspections, and Civic Addressing with a courteous, detail-oriented approach.

The role requires a diploma in business administration and 1–2 years of customer service experience, plus cash handling

Qualifications

• Diploma in business administration.
• 1–2 years of customer service experience, or an equivalent combination of education and experience.
• Accurate cash handling experience.
• Ability to multi-task and meet multiple deadlines.
• Experience with Microsoft Office, Laserfiche, and TownSuite is considered assets.
• Experience recording meeting minutes is considered an asset.
• Strong communication skills, both written and oral.

Responsibilities

• Processes property tax payments.
• Processes building permit and planning applications.
• Schedules building, fire, building non-compliance, and dangerous and unsightly property inspections.
• Enters data for building permits, fire inspections, as well as dangerous and unsightly property files.
• Processes and tracks dangerous and unsightly property files and prepares a monthly report, correspondence, and orders.
• Coordinates cash floats and daily deposits of payments received.
• Maintains a comprehensive digital filing system for building inspections, fire inspections, dangerous and unsightly properties, and civic addressing.
• Provides administrative support as needed.
• Prepares various monthly reports for management.
• Greets customers and responds to general customer inquiries and inquiries regarding Property Taxation, Building permits, Fire Inspections, Dangerous & Unsightly Properties, Civic Addressing, and Recreation Programming and Facilities.
• Operates the main switchboard as well as the Building Inspection line and Recreation line, directing calls and answering questions and inquiries.
• Prepares correspondence, reports, and permit documents.
• Sends out building permits and civic address correspondence.
• Responds to general inquiries and correspondence regarding civic addresses.

Skills

Customer service

Cash handling

Multitasking

Education

Diploma in business administration

Tools

Microsoft Office

Laserfiche

TownSuite

Job description

Municipality of the District of Lunenburg is seeking a Corporate Services Assistant to provide front desk reception and administrative support to the Corporate Services Unit, ensuring municipal service standards. You will handle customer inquiries across Property Taxation, Building Permits, Fire Inspections, and Civic Addressing with a courteous, detail-oriented approach.

The role requires a diploma in business administration and 1–2 years of customer service experience, plus cash handling