Front Desk Clerk

Aramark Canada; Remote; CAD 45,000 - 55,000; Full time

Job summary

A leading remote service provider is hiring a Front Desk Clerk for a remote lodge near Fort McMurray, AB. The role entails ensuring guest satisfaction, managing reservations, and supporting guest inquiries while maintaining a strong emphasis on safety and customer service. Ideal candidates should have administrative experience and relevant certifications, including WHMIS. Competitive benefits and transportation from Edmonton are provided, with a rotation of 20 days on and 10 days off.

Benefits

Comprehensive benefit packages

Transportation from Edmonton

20 days on/10 days off rotation

Qualifications

• 1+ years of administrative experience, preferably in remote camp or hospitality.
• Valid WHMIS Certification is mandatory; Food Safe and First Aid are assets.
• Excellent customer service and communication skills are essential.

Responsibilities

• Greet all clients and employees courteously upon arrival.
• Check in arrivals and manage all necessary paperwork.
• Answer incoming calls in a friendly manner.
• Maintain a culture focused on safety as a value.

Skills

Excellent customer service

Communication skills

Knowledge of computers

Time management

Prioritization

Education

1+ years Administrative experience

Valid WHMIS Certification

Tools

Microsoft software

INNfinity

POS programs

Job description

Job Description

ARAMARK Remote Workplace Services is hiring for Front Desk Clerk for a remote lodge near Fort McMurray, AB.

The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, acting as a point of reference for guests who need information and resolving or escalating any guest concerns or issues.

Responsible for oversight or delegation of responsibilities within the guest services operationಿಗ್ಗೋಗ್ಯ; organization and good խոր time management skills are a must.

Applications that do not have resumes attached will not be considered.

• Comprehensive benefit packages are offered.
• Transportation is provided out of Edmonton, AB to site.
• Rotation are 20 days on/10 days off.

Please note all candidates considered for hire will be required to successfully pass a pre-employment D&A test and criminal background check.

Job Responsibilities

• Accountable and responsible for maintaining a culture focused on having Safety as a value
• Greet all incoming clients and employees courteously and professionally upon guest arrival
• Check in all arrivals by distribution and collection of all necessary paperwork for guest registration and room assignment
• Enter all registration information and data entry into the Innfinnity database and other computer programs to check in/out employees and clients
• Perform all required filling and data entry required by Management
• Answer all incoming calls in a friendly, pleasant manner. Receive, check, ad re-direct all incoming and outgoing electronic mail
• Prepare correspondence for pick up
• Provide assistance to CM with the preparation of all documents (signage, staff changes, and correspondence) and reports as required
• Open and close office on scheduled basis. Provide exceptional service to all clients and employees
• Shall attend all safety meetings and participate in Client and/or Aramark Emergency Response Procedures
• Additional duties may be assigned

Qualifications

• 1+ years Administrative experience preferably in remote camp or hotel/hospitality industries
• Valid WHMIS Certification is mandatory, Food Safe Basic and First Aid Certifications are an asset
• Additional certification may be required by work location
• Excellent customer service and communication skills
• Knowledge of computers, Microsoft software, INNfinity, and/or POS programs is mandatory
• Strong with prioritization and time managemen
• Ability to work effectively and efficiently supervised and unsupervised

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.