Food services manager

Kibbi; Toronto; On-site; CAD 42,000 - 56,000; Full time

Job summary

Kibbi in Toronto, Ontario, is seeking a restaurant supervisor to manage budgets, monitor daily operations, and lead kitchen and service staff. You will set schedules, supervise training, ensure health and safety, and handle client relations and events.

Required: college diploma (1–2 years) and 2–3 years of experience, plus strong communication and organizational skills.

Qualifications

• Diploma or certificate in hospitality/food service (1–2 years).
• 2–3 years of relevant experience in a similar role.

Responsibilities

• Develop budgets to determine food, ingredients, alcohol, kitchen and cleaning costs.
• Evaluate daily operations and adjust menu prices.
• Monitor revenues to determine labour cost and staff performance.
• Plan, organize and oversee daily operations; set staff schedules.
• Supervise, train and conduct performance reviews; enforce health and safety regulations.
• Negotiate with suppliers and clients for catering or facility use.
• Lead and instruct staff; address customer complaints; manage events.

Skills

Excellent oral communication

Excellent written communication

Attention to detail

Organized

Team player

Multitasking

Flexibility

Client focus

Dependability

Interpersonal skills

Education

College/CEGEP diploma (1–2 years)

Job description

• Education:
• Expérience:

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

TASKS

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Manage events

SUPERVISION

• Staff in various areas of responsibility

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Ability to multitask

EMPLOYMENT TERMS OPTIONS

• Early morning
• Evening
• Shift

EXPERIENCE

• 2 years to less than 3 years

EMPLOYMENT TERMS OPTIONS

• Morning
• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week