Food and beverage service manager

Kibbi; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

Kibbi in Calgary, Alberta seeks an experienced supervisor to oversee daily restaurant operations, plan and organize activities, recruit and schedule staff, monitor performance, and ensure high standards of food safety and customer service. You will drive efficiency in a fast-paced setting while supporting a collaborative team.

The ideal candidate has 1–2 years of supervisory experience in hospitality, a college certificate or diploma, and strong multitasking and attention to detail.

Qualifications

• College certificate or diploma in hospitality or related field.
• Experience in budgeting and cost control in a restaurant setting.
• 1–2 years in a supervisory role preferred.

Responsibilities

• Analyze budget to boost and maintain profits.
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
• Evaluate daily operations and monitor staff performance.
• Plan, organize, and direct daily operations; recruit, train and schedule staff.
• Ensure health and safety regulations are followed and address customer concerns.

Skills

Budget analysis

Staff supervision

Customer service

Attention to detail

Multitasking

Education

College certificate/diploma (3 months–1 year)

Job description

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

TASKS

• Analyze budget to boost and maintain the restaurant's profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

SUPERVISION

• 5-10 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

PERSONAL SUITABILITY

• Accurate
• Client focus
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

SCREENING QUESTIONS

• Do you have experience working in this field?

EXPERIENCE

• 1 year to less than 2 years

EMPLOYMENT TERMS OPTIONS

• Shift
• Day
• Weekend
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week