Operations manager, restaurant

Kibbi; Lévis; On-site; CAD 42,000 - 62,000; Full time

Job summary

Kibbi is seeking a capable leader to oversee daily restaurant operations in Lévis, Canada. The role includes planning, organizing, and supervising staff, setting schedules, and enforcing liquor, health, and safety regulations.

Experience of 5+ years in a similar role and a college-level diploma are preferred. The position involves participating in marketing plans and addressing customer concerns while managing a large team.

Qualifications

• College certificate or diploma 1–2 years required.
• 5+ years experience preferred.
• Experience supervising and training staff is essential.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Enforce provincial/territorial liquor legislation and regulations.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.

Skills

Staff supervision

Staff training

Operations planning

Team leadership

Education

College/CEGEP diploma

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 5 years or more

TASKS

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Enforce provincial/territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Address customers' complaints or concerns

SUPERVISION

• More than 20 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

EMPLOYMENT TERMS OPTIONS

• Early morning
• Evening
• Morning

EMPLOYMENT TERMS OPTIONS

• Night
• Day
• Weekend

SUPPORT FOR YOUTHS

• Offers mentorship, coaching and/or networking opportunities for youth
• Work Term: Permanent
• Work Language: French
• Hours: 30 to 40 hours per week