food services manager

Forest Inn & Conference Centre; Sioux Lookout; On-site; CAD 40,000 - 50,000; Full time

Job summary

A hospitality establishment in Sioux Lookout is seeking a responsible manager to oversee daily operations, including supervising and training staff. The ideal candidate will have solid experience in the industry, detail-oriented skills, and the ability to work in a fast-paced environment. Responsibilities include addressing customer concerns and managing supplier negotiations. This position requires a college diploma and offers between 35 to 40 hours of work per week.

Qualifications

• Experience of 7 months to less than 1 year is required.
• Must have working knowledge of English.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Resolve customers' complaints or concerns.
• Recruit and train staff.

Skills

Client focus

Team player

Attention to detail

Excellent oral communication

Flexible

Education

College or non-university certificate from a 1-2 year program

Tools

MS Office

MS Excel

MS Access

MS Outlook

MS PowerPoint

MS Windows

MS Word

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers\' complaints or concerns

Computer and technology knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 7 months to less than 1 year
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 to 40 hours per week