Food Service Supervisor

Tim Hortons; Wendover; On-site; CAD 36,000 - 42,000; Full time

Job summary

Tim Hortons in Wendover, Ontario is seeking an experienced Food Service Supervisor to lead a 5–10 person team across varied shifts in a fast-paced, on-site bakery and fast-food setting.

You'll manage scheduling, training, quality control, and safety/compliance, ensuring consistency and strong guest service at all times. This permanent full-time role offers stable hours and opportunities to advance.

Qualifications

• College, CEGEP or other 1-2 year diploma required.
• 1 year to less than 2 years of food service supervisory experience.
• Knowledge of food safety and sanitation standards.
• Availability across early mornings, evenings, nights and weekends.
• Must have valid work authorization for Canada.
• Experience in fast-paced restaurant/bakery environments.

Responsibilities

• Direct and coordinate a 5–10 person team across multiple shifts.
• Maintain quality control and consistent service from open to close.
• Oversee food preparation workflows and staff training.
• Record-keeping and reporting on stock and wastage.
• Address customer concerns professionally and promptly.

Skills

Food safety

Team leadership

Customer service

Shift scheduling

Education

College/CEGEP diploma

Job description

Tim Hortons in Wendover, Ontario is looking for an experienced Food Service Supervisor to join their team on a permanent, full-time basis. With two vacancies available and shifts starting as soon as possible, this is a solid opportunity for someone ready to step into a leadership role in a fast-paced quick-service environment.

This position puts you at the heart of daily operations — from scheduling and training staff to ensuring every order meets Tim Hortons' quality standards. If you're comfortable overseeing a team of 5–10 people across a variety of shifts, including mornings, evenings, nights, and weekends, this role is worth a close look.

About the Role: Food Service Supervisor

As a Food Service Supervisor, you'll be responsible for keeping the kitchen and front-line operations running smoothly. That means directing staff, managing food prep workflows, and making sure every guest receives consistent, quality service. The role covers both the fast food outlet and bakery sides of the operation, so you'll need to be comfortable juggling multiple priorities in a noisy, high-energy setting.

This is an on-site position — all work is performed at the physical location in Wendover. You'll also play a key role in sanitation and safety compliance, record-keeping, and communicating with both your team and management to keep everything on track.

Benefits and Salary

This is a permanent full-time position paying $18.75 per hour at 40 hours per week. Shifts are available across early mornings, mornings, days, evenings, nights, and weekends, offering some scheduling variety.

Job Details

Job Type: Permanent, Full-Time

Company: Tim Hortons

Location: Wendover, ON K0A 3K0

Requisition ID: 50281822

Date Posted: September 14, 2026

Schedule: Early Morning, Morning, Day, Evening, Night, Weekend, Shift

Pay: $18.75/hour (40 hours per week)

Responsibilities

As a Food Service Supervisor at Tim Hortons, your day-to-day will involve directing a team, maintaining quality control, and keeping operations organised from open to close. These responsibilities span food preparation oversight, staff development, and administrative duties that keep the location running efficiently.

• Establish methods to meet work schedules and ensure smooth daily operations
• Supervise and co-ordinate the activities of staff who prepare and portion food
• Train staff in job duties, sanitation procedures, and workplace safety standards
• Estimate ingredients and supplies required for meal preparation and place food order summaries for the chef
• Ensure quality control standards are met for both food and customer service
• Address customer complaints or concerns in a professional and timely manner
• Maintain records of stock, repairs, sales, and wastage, and prepare and submit related reports
• Supervise and check the assembly and delivery of food trays and food trolleys
• Establish work schedules for a team of 5–10 people across multiple shift types

Requirements / Skills

Tim Hortons is looking for a candidate who brings both hands-on food service experience and the confidence to lead a team. The right person will be detail-oriented, familiar with food safety and sanitation standards, and able to keep calm and organised during busy shifts. Knowledge of the establishment's menu and culinary offerings is also expected in this role.

• Education: College, CEGEP, or other non‑university certificate or diploma from a program of 1 to 2 years
• Experience: 1 year to less than 2 years in a food service or supervisory role
• Knowledge of culinary genres specific to the establishment's offerings
• Availability across shifts including early mornings, evenings, nights, and weekends
• Work authorisation: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit
• Comfort in a noisy, fast‑paced environment such as a fast food outlet or bakery setting

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years; 1 year to less than 2 years of experience.