Food Service Supervisor

Tim Hortons; Black River-Matheson Township; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Gratuities

Mentorship opportunities for youth

Job summary

Tim Hortons in Matheson, Ontario is seeking a Food Service Supervisor to oversee daily food service operations and lead a team of food preparation staff. This role requires supervising and coordinating staff, training in duties and safety, and managing schedules to ensure timely service.

Responsibilities include hiring, maintaining quality standards, addressing customer concerns, and keeping stock records. The position offers hourly pay with overtime opportunities and 30–40 hours per week.

Qualifications

• Secondary school graduation certificate is required.
• 7 months to less than 1 year of food service experience.
• Supervisory experience managing staff is preferred.
• Excellent oral communication and interpersonal skills are essential.
• Client focus, flexibility, initiative and team attitude are important.
• Ability to work in a fast-paced, physically demanding environment.
• Availability for shift, day, evening, weekend and overtime work.

Responsibilities

• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.
• Demonstrate professionalism in customer service.

Skills

Supervisory experience

Oral communication

Interpersonal skills

Team player

Customer service

Education

Secondary (high) school graduation certificate

Job description

Tim Hortons in Matheson, Ontario is hiring a Food Service Supervisor to oversee daily food service operations and lead a team of food preparation staff.

Work Setting:

Food service establishment

Responsibilities:

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules
• Demonstrate professionalism in customer service

Requirements:

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year in food service
• Supervisory experience managing staff in various areas
• Excellent oral communication and interpersonal skills
• Client focus, flexibility, initiative, and team player attitude
• Ability to work in a fast-paced, physically demanding environment
• Availability for shift, day, evening, weekend, and overtime work

Benefits:

Dental plan, health care plan, paramedical services coverage, vision care benefits, gratuities, mentorship opportunities for youth.

Salary:

$18.00 per hour, 30 to 40 hours per week. Overtime available.

Secondary (high) school graduation certificate; 7 months to less than 1 year of food service experience; supervisory experience