Food Services Supervisor

Saisethsons Hospitality Ontario Inc.; Kingston; On-site; CAD 38,220 - 43,680; Full time

Job summary

Tim Hortons in Kingston, Ontario is seeking a Food Services Supervisor to lead a restaurant team at 1525 Centennial Dr, Kingston, ON. The role includes supervising shift operations, staff scheduling, and ensuring quality service for guests.

The position offers permanent full-time employment with an hourly rate of $21 for a 35-40 hour workweek, with overtime after 44 hours. English language workplace and 10 days of vacation per year are stated.

Qualifications

• Completion of secondary school.
• 7+ months of experience in food preparation or service.
• College program in food service administration, hotel and restaurant management or related discipline an asset.
• Proven leadership and problem-solving skills.
• Driven and focused; passion for people and service excellence.

Responsibilities

• Supervise, direct and coordinate restaurant team members during shifts.
• Schedule staff, assign duties and provide direction.
• Lead by example with respect for guests and team.
• Supervise, coordinate and schedule the activities of staff who serve food.
• Train staff in duties, sanitization and safety procedures.
• Orient and monitor new team members.
• Estimate and order ingredients and supplies for food preparation.
• Maintain inventories required for the food department and prepare food for storage.
• Ensure products and packaging are properly merchandised and stocked.
• Handle guest feedback and queries.
• Supervise staff to ensure duties are completed.
• Respond to guest service complaints promptly and resolve issues.

Skills

Food service leadership

Leadership and problem-solving

People and service excellence

Education

Secondary school completion

College program in food service/hospitality (asset)

Job description

Food Services Supervisor

Company

Business legal Name: Saisethsons Hospitality Ontario Inc.

Company operating name: Tim Hortons

Position Details

Number of Position: 1

Terms of employment: Permanent – Full Time Position

Salary: An hourly rate of $21 for 35-40 hours per week

Eligible for overtime after 44 hours per week. The Salary will be subject to regular review based on annual performance.

Vacation: 10 days per year

Language of Work: English

Location

Business Address: 111 Humberview Drive, Woodbridge, ON L4H 1B5

Work Location: 1525 Centennial Dr, Kingston, ON K7P 0K4

Job Duties

• Supervise, direct and coordinate restaurant team members throughout their shift
• Schedule staff, assign duties and provide ongoing, specific direction to team members
• Lead by example and demonstrate the importance of treating every team member and guest with respect
• Supervise, coordinate and schedule the activities of staff who serve food
• Train staff in job duties, sanitization and safety procedures
• Orient and monitor new team members
• Estimate and order ingredients and supplies required for food preparation
• Maintain inventories required for the food department, keep records of quantity of food used and prepare food for storage
• Ensure that all product and packaging is properly merchandised and stocked
• Handle guest feedback and queries
• Supervise team members to ensure primary and secondary duties are completed
• Respond to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
• Ensure that food and service meet quality control standards
• Prepare reports and other performance analysis documentation for management

Job Requirements – Skills

• Completion of secondary school
• Previous experience in food preparation or service (7 months or more of related experience)
• Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
• Proven leadership and problem‑solving skills
• Driven and focused; passion for people and service excellence

EEO Statement

We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, or new immigrants.

Contact Information

Send detailed resume to [e-mail] and reference “Food Service Supervisor”.