food service supervisor

Tim Hortons #7515; Town of Hinton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular coffee shop chain in Hinton is seeking a Food Service Supervisor. The role involves supervising food preparation and staff training, ensuring quality service, and addressing customer concerns. Candidates should have a high school diploma and relevant experience of up to 2 years. The position offers permanent employment with 30 hours of work weekly, primarily in English.

Qualifications

• 1 year to less than 2 years of experience is required.
• Permanent job with 30 hours of work per week.
• Fluency in English is mandatory.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week