Food Service Supervisor

Tim Hortons; Schumacher; On-site; CAD 30,000 - 32,000; Full time

Job summary

Tim Hortons in Timmins, Ontario, is seeking a reliable Food Service Supervisor to lead a team in a fast-paced restaurant environment at 400 Algonquin Blvd E. The role is permanent, full-time, 30 hours per week with varied shifts. You will oversee 5–10 staff, ensure quality and sanitation, and handle schedules, stock, and reports.

Salary is $19.25 per hour, with steady employment at a well-known Canadian brand. Applicants must be eligible to work in Canada.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 1–2 years of experience in a related food service role.
• Supervisory capability: manage a team of 5–10 people.
• Canadian citizen, permanent resident, or valid work permit required.

Responsibilities

• Establish schedules and ensure shifts run on time.
• Supervise and coordinate the activities of staff who prepare and portion food.
• Train staff in duties, sanitation procedures, and safety protocols.
• Hire food service staff to maintain coverage.
• Requisition food and kitchen supplies to stock inventory.
• Ensure food and service meet quality standards.
• Address customer complaints professionally.
• Maintain records of stock, repairs, sales, and wastage.
• Prepare and submit reports as required by management.

Skills

Staff supervision

Fast-paced service

Customer service

Stock management

Quality control

Reports & records

Safety procedures

Education

High school diploma

Job description

Tim Hortons in Timmins, Ontario is looking for a reliable and experienced Food Service Supervisor to join their team at the 400 Algonquin Blvd E location. If you have a knack for keeping operations running smoothly and enjoy leading a team in a fast-paced restaurant environment, this could be the right move for you.

This is a permanent, full-time role working 30 hours per week across a variety of shifts - including early mornings, days, evenings, nights, and weekends. You'll be at the heart of daily operations, making sure guests are served well and your team is set up for success.

About the Role: Food Service Supervisor

As a Food Service Supervisor at Tim Hortons, you'll be responsible for overseeing a team of 5 to 10 staff members who prepare and portion food. Your days will involve coordinating schedules, maintaining quality standards, and making sure the restaurant runs like clockwork from open to close.

You'll also be expected to uphold sanitation and safety procedures, address customer concerns with professionalism, and keep accurate records of stock, repairs, sales, and wastage. Working under tight deadlines with strong attention to detail is part of the everyday reality in this role.

Benefits and Salary

This position offers a wage of $19.25 per hour for 30 hours per week on a permanent basis. The role provides stable, consistent employment with a well-known Canadian brand.

Responsibilities

Day-to-day, the Food Service Supervisor keeps the restaurant operating efficiently by managing staff, maintaining supply levels, and ensuring quality control standards are met at every step. These responsibilities are central to delivering a consistent guest experience and a well-run kitchen.

• Establish methods and schedules to meet daily work demands and keep shifts running on time
• Supervise and co-ordinate the activities of staff who prepare and portion food throughout each shift
• Train staff in job duties, sanitation procedures, and workplace safety protocols
• Hire food service staff as needed to maintain adequate team coverage
• Requisition food and kitchen supplies to ensure inventory is always stocked appropriately
• Ensure that food and service consistently meet quality control standards
• Address customers' complaints or concerns in a timely and professional manner
• Maintain records of stock, repairs, sales, and wastage for operational tracking
• Prepare and submit reports as required by management

Requirements / Skills

The ideal candidate is someone who thrives in a high-pressure, fast-paced setting and takes pride in keeping a team motivated and a restaurant well-organized. Tim Hortons values supervisors who are dependable, client-focused, and able to adapt to shifting priorities throughout the day.

• Education: Secondary (high) school graduation certificate or equivalent experience
• Experience: 1 year to less than 2 years in a related food service role
• Supervisory capability: Comfortable managing and directing a team of 5 to 10 people
• Work ethic: Dependable, flexible, and able to take initiative without constant direction
• Client focus: A genuine commitment to customer satisfaction and resolving concerns professionally
• Team player: Collaborative approach to working with kitchen and front-of-house staff
• Eligibility: Must be a Canadian citizen, permanent resident, or temporary resident with a valid work permit